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Africa: Fighting Corruption with Mobile Phones

Jenny C. Aker et al. | Center for Global Development | July 2010

Once the plaything of the yuppie generation, mobile phones are conquering Africa: Today, nearly 60 percent of the population of Sub-Saharan Africa have access to the technology. The period 2002 through 2007 witnessed a yearly growth of 49 percent in subscriptions, even though the countries in the region count among the world’s poorest. This phenomenon bears enormous economic potential and may well impact the political development in Africa significantly.

In view of the highly corrupt governments in many African states, mobile phone technology represents something akin to a poor man’s web 2.0. Up to now, it has come into play largely in the context of electoral results and political unrest. Users tell each other about attempts at fraud or violent incidents that they have observed first hand and forward this information to central bureaucracies or foreign NGOs. In Kenya, for example, a software program called „Ushahidi“ (Swahili for testimony) was developed precisely for this purpose. It allows users to combine google maps, images, and text messages in their reporting on crises or incidents of the abuse of power. It helps them coordinate their responses as well. In general, Africans prefer talking on the phone to sending text messages, even though the latter come at one seventh the cost of placing a call. Much of this is due to the low literacy rates in Africa, though the mobile phone revolution is beginning to remedy this situation as well: Studies have shown that mobile phone users score 30 percent higher on tests. Part of the reason for this is that in areas where no newspapers are available, users increasingly rely on text messages in order to communicate across vast distances.

By rapidly improving the citizen's ability to communicate, mobile phones are forcing African governments to pay more and more heed to the principles of good governance. Mobile phones allow users to voice their discontent as voters who feel excluded from the political process and harassed by corrupt officials. They are affording Africans the means of employing “crowdsourcing” to bring about political change. Though still in its infancy, this development is one that bears great potential for improving the daily lives of many Africans.

This summary was prepared by the Atlantic Community editorial team from "Mobile Phones and Economic Development in Africa" published here by the Center for Global Development

 

 
Tags: | economics | aid | Africa |
 
Comments
Anja  Vojvodic

Sun, Jul 18th 2010, 21:34

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Technology is the key to solving many of the world's problems; in fact it has always been instrumental in the improvement of human life. Your statistics are encouraging indeed, especially the ones about improving literacy; many Africans do have access to technology, especially mobile technology, and software such as 'Ushahidi', if used correctly, can be a potent instrument against corruption and abuse, two constant problems in many of the world's regions.

In Haiti ater the earthquake, the Red Cross/Red Crescent Federation used text messages to relay important health information to stricken Haitians. Messages revolving around vaccines, hospitals locations were relayed somewhat effectively. Mass message relaying, if used positively, about the political situation can be a unifying force. Thus technology may be one of the keys to a more prosperous Africa and possibly a more prosperous world.
 
Darrell Calvin Brown

Tue, Jul 20th 2010, 02:36

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Now here is something that should and would allow for safer and more corrupt free elections within and throughout Afghanistan with the protective support of NATO over the transmissions towers. Now who is going to handle the software for such a feat? TO BE CONTINUED FOR SURE- I hope.
 
Rachel  LaForgia

Wed, Jul 28th 2010, 22:01

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Cell phones and technology will definitely impact the future of developing countries. What is somewhat disturbing though is the lack of concern of the perpetrators over their actions being recorded. During the Guinea massacre last fall, many soldiers were recorded and photographed committing acts of rape and violence with seemingly little concern about their actions being recorded.
 
Heidi   Schmidt

Wed, Aug 11th 2010, 22:42

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While mobile phones are helping average Africans to bring attention, and hopefully accountability, to the blight of corruption and government abuses, it's use can have positive and negative effects. I don't advocate censorship; however, there have been times that mass text messages that amount to hate speech have been dispersed with the intention to incite violence. Even if the mass texts and media accurately portray government abuses, such as in Guinea, there needs to be appropriate consequences for violators so that people do not feel the need to retaliate with violence.
Tags: | text | Guinea | Africa | mobile phone |
 
Unregistered User

Tue, Aug 24th 2010, 14:11

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I agree that enhancing public awareness may be helpful in preventing some acts of violence. But with regard to cell phones and the communications technology industry, one should take notice of the negative effects they can have, especially the financing of conflict parties. Nicholas Kristof just had a very interesting piece in the New York Times on the industries dubious role in Kongo's Kivu-province: http://www.nytimes.com/2010/06/27/opinion/27kristof.html?_r=1&ref=n...
 
jacqueline  gorham

Sat, Sep 11th 2010, 16:27

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Technology is certainly going to be key in the future of developing countries, but let us not forget that many areas are still without electricity to power technology. I recently visited South Africa for a study abroad program and saw firsthand that electricity is still a luxury for many even in a country that is considered developed. That being said, there are "charging stations" in many of the townships for those who can afford them.

On a personal note, technology helped me prevent a potential fraud in regard to a charity event. When I got back from my trip, I (and some colleagues) had a fundraiser to purchase solar powered lanterns for a camp that has no electricity. Luckily, my contact in the camp does have a cell phone through which we communicated. She alerted me to suspicious and potentially fraudulent behavior on the part of my South African contact and we found a way to complete the project without his involvement.
 
Unregistered User

Tue, Sep 21st 2010, 17:13

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The spread of technology such as cell phones in developing areas is an important development with far-reaching implications. The ability to spread news or contact family decreases the feeling of isolation, helplessness and disenfranchisement that many feel when living in undeveloped parts of Africa.

During conflict especially, families are split up without warning and this new opportunity to get back in contact is priceless. One thing that I do worry about, to agree with an earlier comment, is that widespread communication during times of unrest can certainly be abused. A text message can spread important information and expose otherwise undocumentable events, but it also sends just sends a small bit of information and without full detail or context, can lead to more uncertainty and appetite for violence.
 
Eliot  Ames  Rolen

Fri, Sep 24th 2010, 14:23

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The writer, in addition to those that have commented on the story touch upon the major pros and cons of the anonymity protecting and accountability encouraging use of the cell phone, and there are a few major concerns that should be emphasized even further. The potential for government sponsored disinformation to be spread around the same channels used by the people to bring them to account for their corrupt actions is great, as most of the cell phone networks in Africa lag behind those in Europe, Asia and the United States in terms of security, that lack of security also may put those who voice their opinions via SMS, or even voice conversations at risk of being monitored and, possibly face violent reprisals from the same government they are criticizing.

After living in Venezuela for four months I began to view the paranoia that some of the people I worked with and taught English to had towards using their cell phones to discuss one of the most prolific industries in the country, the black market of American currency exchange, as legitimate, as Chavez has indeed put a considerable amount of money into monitoring electronic communications of all kinds.

Regardless, the cell phone is a valuable tool, and one easily accessible to the African people, anything is better than nothing when it comes to calling a government that should be beholden to its people, to account. I eagerly await the day where those very same governments allow for direct dialog between them and their constituents when making policy decisions. Until then, keep those cell phones charged.
 
Unregistered User

Sat, Sep 25th 2010, 19:34

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I agree that cellphone technology has a huge potential for the development of many African countries, and the world in general; however, i feel that the article is missing some important facts about other cultural variables.

To begin with, cellphone technology is still relatively expansive for the general population. From my experience of living in Tanzania for 3 1/2 years, i know that the majority of the population does not own a cellphone with internet capabilities. Those, in comparison to cheaper cellphones, cost at least triple the amount. Also, a large percent of the population does not use the phone to make phone calls, although this is indeed changing with the reduction of cost per call. In 2006, the cost per 1 minute was 350 TSH, whereas today many cellphone companies offer promotions as cheap as 1 TSH per second.

I would like to point out that in a culture that is not out spoken, where speaking against the government is not acceptable, technology as proposed in this article might not have much impact on corruption. With the new initiative for registration of SIM cards in Tanzania (and i believe elsewhere) and for fear of being tracked, caught, or revealed, i highly doubt this technology will be effective. Everyone knows corruption happens, but no one speaks out because it has become a part of the norm. It's hard to point at corruption where there is no national clear line of identification and when the rule of law is not always enforced.
 
Diana  Lau

Tue, Sep 28th 2010, 22:56

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I think it's a great technological advancement to see a surge in cell phone use in Sub-Saharan Africa. There has been positive effects of cell phone usage in countries such as India and Pakistan where we are witnessing the growth and development of micro-finance programs for people hoping to change their lives.

It's encouraging to hear people utilizing their resources to fight corruption and the creation of the 'Ushahidi' is a step forward for the Kenyan government to show that they are being active in fighting crime.

Although these are uplifting examples of growth and development, I want to see people provided with the basics before we start advertising for cell phone plans. 1 out of 6 people in the world do not have access to safe drinking water and nearly 80% of illnesses are due to poor water and sanitation; we need to concentrate on providing the necessities for people who are living in poor conditions. While living in a small village in Ghana, I saw villagers walking who knows how far to bring back their own water for the day which would be used for cooking, bathing and washing.

Although I think it's great that cell phone technology is being used for the greater good to create political change, we should bring ourselves down a level and focus on the necessities for people that cannot afford a cell phone and realize there are more important situations that need to be addressed.
 
Member deleted

Sat, Oct 9th 2010, 18:45

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I agree with the comment above- we certainly must focus on making sure the population in Sub-Saharan Africa is ensured access to basic necessities, such as food, clean water, shelter, and medical care. However, in addition to helping thwart governmental corruption, providing cell phones, especially to women, can also assist in improving the situations of millions of people just as much as the other basic necessities. Providing women with cell phones will allow them to better communicate suffering they experience, especially regarding sexual violence. With cell phones, women will be better able to report sexual abuse/ violence they, or other women, experience, whether to their families, local authorities, or NGOs. This will greatly empower women to take charge of their situations and allow them to fight back from their seemingly helpless circumstances.
 
Leimer  Tejeda

Wed, Nov 10th 2010, 17:49

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I would like to point out another example of successful use of cell phone technology to aid in the fight against corruption in Africa. During the 2008 elections in Ghana, the National Democratic Institute worked with the Ghanaian Center for Democratic Development to monitor the elections. Volunteers used their own cell phones and were provided with pre-paid cards to report several times a day, via SMS, to a central unit on the progress of the elections at their polling station. This serves as an example of how civil society along with international nonprofit and non partisan organizations can closely collaborate to bring change in the election process of many developing countries where elections on the surface seem to be democratic but are in the end full of corruption. Cell phone communication is a great way to empower individuals to take part in the future of their country.
 
Simone  Kasina

Tue, Jan 4th 2011, 20:38

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Technology in Africa has become a rapid catalyst of growth in the most desolate and rural areas of Sub-Saharan Africa. The access to cell phones secures employment, transportation, and links people and families to relatives living in urban centers. Cell phone use can be used effectively to fight corruption and assist development in areas of literacy, and cultural and societal institutions such as aids awareness.

The underlying stigma of cell phone use in Sub-Saharan Africa, especially in Democratic Republic of Congo, is the direct link to the financing of ethnic strife and civil war in the Northern Eastern part of Congo. The malicious and illegal mining of Coltan, a highly valuable metal used in the processing chips of most manufactured cellphones, in the Northern Kivu region. The Coltan is sold on the black market where it directly funds the efforts of foreign guerilla armies across international borders. The cell phones are then purrchased and sold across Africa and many other developing countries for relatively low prices.

The cell phone phenomen across Africa has the potential to create long-term sustainable development and fight corruption but has to be accessed through legitimate means.
 
Chris  Wilcox

Mon, Feb 7th 2011, 11:21

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For an interesting business model in Ghana that works with mobile phones to fight pharmaceutical counterfeiting, please see:

http://www.dld-conference.com/news/digital-business/mpedigree-is-aw...
 

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